Eventscribe Release Notes
March 2025
This month’s release also includes product enhancements and essential bug fixes.
Registration
- Select Courses and Events Admin Feature Improvements
- Linked Fees Included in Self Service App Option Purchases
- Basic badges can be run from Attendee Custom Report results
Expo Harvester
- Limited Release of Cadmium Payments
- Updated Reports to Respect Currency
- Prevent Multiple Sponsor Item Submissions
Mobile App
iOS & Android
Android
iOS
Registration - Select Courses and Events Admin Feature Improvements
Feature improvements have been added to Eventscribe Registration for those using Select Courses and Events. Previously, the Select Courses and Events pop up within a user’s record displayed the same items regardless of whether accessed as the admin via the Registrant Detail, or as the end user via Self Service. Updates have been made to allow admins to have access to select all courses and events for a user, as well as select any price associated with a course.
To learn more about this feature, please visit the Eventscribe knowledge base.
Registration - Linked Fees Included in Self Service App Option Purchases
Linked fees are now correctly included in the summary when purchasing an option fee in self-service that has a linked fees included.
Registration – Basic badges can be run from Attendee Custom Report results
There was an issue that caused the system to generate an error when attempting to create a PDF from the Attendee Custom Report. A fix was put in place that allows basic badges to be run via Attendee Custom Reports when selecting “Use Results to Generate Basic Badges”, both for “Print” and “preview” mode.
Expo Harvester - Limited Release of Cadmium Payments
Cadmium Payments is a centralized platform that allows customers to easily manage payment collection needs while prioritizing security across all Cadmium products. This month, Cadmium Payments is available in Expo Harvester to select customers.
To learn more about Cadmium Payments, please visit the Eventscribe knowledge base.
Expo Harvester – Updated Reports to Respect Currency
The Expo Harvester now properly supports displaying the event currency as EURO (€) in reports. Some reports previously defaulted to USD ($) instead of displaying the correct EURO symbol. These reports have been updated to reflect the currency setting.
Expo Harvester – Prevent Multiple Sponsor Item Submissions
When sponsor items were set to not collect payment, users could mistakenly click the "Submit" button multiple times, leading to multiple submissions beyond the max quantity allowed. This issue has been fixed, and now the "Submit" button only allows a single submission.
Mobile App - iOS & Android- Enhanced Map Interaction Features
The successful implementation of enhanced map interaction features is designed to improve your experience at the venue. Attendees can easily navigate the map with intuitive gestures, making it simpler to find important locations. The map can now be rotated by placing two fingers on the screen and rotating them. In addition to rotating, the map can now be zoomed in and out and scrolled to get a closer view.
Mobile App - iOS & Android- "Refresh Schedule" Renamed to "Update Event Content"
The "Refresh Schedule" action has been renamed to "Update Event Content" to better reflect its functionality. This is a simple text change—everything works the same, just with a clearer name!
Mobile App - iOS & Android - Update Event Content Only Available on the Main Screen of Event Mobile App
The "Update Event Content" action is now only available in the hamburger menu when on the main tile screen of your event app. Updating Event Content can only be done on the main tile screen of your event app, so this adjustment helps keep the menu cleaner and more intuitive as you navigate the app.
Mobile App - iOS & Android- New Loading Screen for Update Event Content
A loading screen has been introduced that appears when users update their event content by selecting Update Event Content from the hamburger menu on the main tile screen. During this process, the message "Downloading Event Data. This may take a few minutes" will display.
To ensure all event content loads properly, navigation will be temporarily disabled until the download is complete. This prevents outdated or incomplete information from appearing and reduces the risk of app crashes.
The loading time will vary based on the size of the event dataset, and this update provides clearer feedback and improves app stability.
Mobile App - Android- Push Notification Service Update
The push notification service has been updated to provide greater reliability. All core features remain fully functional: scheduled messages, instant notifications, and direct attendee alerts.
Mobile App - Android- Push Notification Service Error Message Update
There was a bug with push notifications where some Android devices were receiving a “RetrievedEventInfoRxWorkService” error. This bug has been resolved, and users will no longer get this message.
Mobile App - iOS - Icon and Badge Display Improved
An issue has been fixed where icons and badge icons created in the Icon Roster and Badge Roster were not displaying consistently in the app. Some icons that were enabled did not appear on the booth popup, while others showed up despite not being activated in the Expo Harvester. This issue has been resolved, and all icons and badge icons display as expected.
Mobile App - iOS- Fixed the display of speaker's roles with multiples role
An issue where speakers with multiple roles in a session were seeing their first role duplicated instead of displaying both roles correctly has been resolved. Now, all assigned roles will appear accurately in the session profile on the mobile app.
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